|  | Terms And Conditions |  |  | |
About Us Oakleaf European Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at websales@oakleaf-european.co.uk or click on the 'contact us' link above, alternatively you can write to us at:
Oakleaf European Ltd
Station Approach
Ashley Road
Bournemouth
Dorset
BH1 4NB
United Kingdom
Phone: 01202 393311
Fax: 01202 394411
Email: websales@oakleaf-european.co.uk
Vat No: GB 656 5165 18
Registered Company No: 3037662 |
Making A Purchase Making a purchase could not be easier. Just browse our online-store, adding any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details needed to complete the order.
You will recieve a confirmation email when your order has been received by us, but this is not a contract between us. Only when we have sent you an invoice does this mean that a contract exists.
We have included this term to protect us in the case we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a problem with your order e.g. a change of price, we will always contact you first to ask how you would like to proceed. |
| Shipping And Handling Shipping to Mainland UK, Offshore (Channel Islands, N.Ireland, Eire, Isle of Wight, Isle of Man etc...), European & Global customers is by our chosen courier service . Your exact shipping charges will be calculated by total parcel weight during the checkout process. |
| Delivery Schedule Please allow 7-10 days for delivery, although in most cases delivery will be much quicker. If in doubt please feel free to contact us on 01202 393311. |
| Tax Charges Food products are not normally subject to V.A.T. Any items that do attract any taxes will be clearly marked. |
| Credit Card Security When your order is placed through our website using Worldpay your credit/debit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer and are never held in clear text on any website. |
Privacy Policy Oakleaf European Ltd do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process.
You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Data collected by this site is used to:
a. Take and fulfill customer orders
b. Enhance the site and service
c. For delivery purposes |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm |
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